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Free shipping, 30-day return or refund guarantee.

Free shipping, 30-day return or refund guarantee.

Frequently Asked Questions

Here are some common questions we receive from our customers. If you have any other questions, feel free to contact us!

What kind of products do you sell?

We sell a variety of IT accessories, including UPS systems, printers, scanners, battery backups, printer accessories, and office essentials. Most of our items are used but in excellent condition.

Are the products new or used?

Most of our products are used, but we guarantee that they are in excellent working condition.

Do you offer any warranty on used items?

Yes, we offer a limited warranty on all of our products to ensure they function properly. Specific warranty details can be found on each product page.

How can I pay for my order?

We accept all major credit cards through Stripe, a secure payment processor.

Is my payment information secure?

Absolutely! We use Stripe to handle all credit card transactions, ensuring that your payment information is safe and secure.

What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return the item for a refund or exchange. The item must be in the same condition as when you received it.

How long does it take to receive my order?

Orders typically ship within 1-2 business days. Delivery times depend on your location and the shipping option you select at checkout.

Can I track my order?

Yes! Once your order has shipped, you'll receive a tracking number via email so you can monitor the delivery progress.

Do you ship internationally?

Currently, we only ship within the U.S. We hope to offer international shipping in the future.

Do you sell refurbished items?

Some of our products are refurbished, meaning they’ve been tested and restored to like-new condition. These items will be clearly labeled on the product page.